PBSA and university-adjacent housing operators run on cohorts: thousands of leases starting the same week, parents in the loop, payment plans, guarantors, and a 12-month occupancy curve. ColivHQ is built for that calendar — not retrofitted from a hotel PMS.
Define the academic year once. Apply to the whole intake at once. Re-letting windows, group bookings, friend bookings, all native.
A second signer on every contract. Auto-invoice the guarantor. Family portal so parents can pay rent without bothering the student.
Quarterly, semester, or 10-month plans. Auto-debit, late escalation, hardship deferrals tracked separately for compliance.
API integrations with major SIS providers + manual approval workflow. No more chasing letters from the registrar.
En-suite vs cluster vs studio. Roommate pairing questionnaire. Group bookings — pair before lease is signed, swap after move-in.
ANUK / national code reporting in a click. Maintenance SLAs, fire drill logs, deposit scheme reconciliation, all queryable.
Move-in week is the moment student operators are most exposed: weak software collapses, strong software disappears into the background. ColivHQ runs the day:
Members book their arrival slot in-app. QR-code key pickup. ID verification at the door.
Who has arrived, who hasn't, who needs help. WhatsApp templates pre-loaded for “running 20 minutes late.”
Inventory check, snag list, first event invite, roommate intro. All tracked, all SLA-bound, all reportable to your University partner.
“We ran 420 move-ins last September with two people on the front desk. The system did most of the work. Last year that took a team of six and we still had a queue.”
14-day trial. Free cohort migration. We'll help you model your academic year on a 30-minute call.